I always emphasize the importance of interpersonal skills. As I mention in my book, Tame Your Terrible Office Tyrant, the ability to understand your fellow co-worker and maintain open communication is the basis for humanizing the workplace.
I recently addressed this issue in my article for BusinessWeek.com where I discuss “office diplomacy.” We’ve all observed managers with a knack for making people feel included, gently persuading others to cooperate, and generally inspiring others. Today’s most sought-after leaders never stopped displaying these qualities during the recession. Poise, transparency, and tact will also help any job seeker. In the article I offer suggestions on how to handle office relations, keep communication clear and to the point and make good impression at job interviews.
Read more on how to be an “office diplomat” on BusinessWeek.com.