Category Archives for Emotional Intelligence

Check your EQ

Emotional intelligence in the workplace seems like a buzz term…but your ability to regulate your own emotions for better interpersonal relations can be the difference of having a great career versus a good one. Not having emotional intelligence is sure to slow your professional growth. The workplace is a fabric of people who can only […]

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Make Your Words Count

Language is a living thing. New words are coined to reflect new realities, approaches and attitudes. People are fast to embrace new snappy verbiage—not only to express themselves better —but also because it seems to promise instant “coolness.” Unfortunately, overuse can turn many “right-on-the-money” phrases into annoying conversation litter—as you can see in this article […]

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“If You Want to Keep Something Priceless…”

(Like People You Work With) Companies are not built of brick and mortar; they are “built” of people, and losing that “most valuable asset” can cause a major setback. Not just in terms of lost time on projects, but also in restarting the hiring and training process; potential lost business or corporate practices shared with […]

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A Humanized, Trusted Workplace Equates To Success

Bosses and employees seem to have a legacy of dichotomy in the workplace. When I hear them discuss each other, I often feel this dynamic has burrowed too deep into workplace culture. It seems that each side sees the other as a problem to solve, rather than an opportunity to build on. Both sides spend […]

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6 Ways That Employees Manage Up with a Bad Boss

An employee who’s managing up is a proactive problem solver using diplomacy and people skills to help you, the boss, see the big picture. Meet them halfway—the New Year is the perfect time to make sure good cheer carries over into 2016. In my recent article on PsychologyToday.com I describe 6 ways to manage up […]

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Overcoming the Biggest Workplace Challenge

Managing Up With Bad Bosses, Tough Coworker and Clients is a Win-Win Working with challenging behavior, be it bad bosses, challenging coworkers or clients, takes a lot of diplomacy; the ability to see the backstory before reacting; and setting boundaries when necessary. Managing up techniques can result in a much better work life, for everyone. […]

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Are You a Good Boss or a Bad Boss?

The Test That Really Matters “Boss” is a word that has so many negative connotations, people sometimes forget “good bosses” even exist. No-one is going to make a movie called “Wonderful Bosses” anytime soon, or remake “The Office” with Tom Hanks as a team leader that’s just so darn loveable. Anybody who has dealt with […]

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Handle A Bad Boss Like a Pro

(Even If He Hates You) You’ve heard the phrase, “When the going get’s tough, the tough get going.” Well that applies to managing up with a tough boss. Don’t just sit there. This is your opportunity to take the high road and role model good behavior (assuming, of course that your boss’s behavior is tolerable […]

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How Do You Cope with Annoying Co-Workers?

There is an important corollary to the phrase “It takes all kinds to make a world”: some of those “kinds” are not always easy to be around. If the micro-world of your workplace includes someone annoying, there’s no picking and choosing; you’ve got to stick it out. (Not that we are all perfect.) But there […]

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Sharp Wit As A “Weapon” of Success

There’s a saying (whose author, unfortunately, is unknown): “Every survival kit should include a sense of humor.” Not only survival, I’d argue – every “success kit” should necessarily include it as well. There’s a reason why motivational speakers start with a joke or a humorous anecdote — it captures the audience’s attention, lightens the mood, […]

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